Wednesday, July 04, 2012

Customize and Automatically Send Important Trip Information to Your Customers

How many details do you need to take care of in order to prepare the perfect experience for your customers?  We know it can seem endless with not enough hours in the day.  The Adventure Engine system offers tools to automate tasks that normally take hours and hours.

Payment Receipt and Order Confirmation 
  • Send receipts automatically when payment is processed (from website or from the office)
  • Customize to include important trip information along with it such as gear lists, instruction, itinerary, directions and more     
 Balance Due Reminder
  • Send a friendly reminder when balances are due
  • Offer a link on your site where customers can go to pay balances on their own in a secure payment portal
Pre-Trip Emails
  • Schedule to send a "your trip is coming up" email automatically any number of days before trip date
  • Include last minute reminders about gear, preparation, directions, instructions and more 
  • Create vouchers / tickets for customers  for admission, access to 3rd party events
 Post Trip Request for Feedback
  • Automatically send an email a few days after tour requesting feedback 
  • Customize the time to send and the email copy for EACH trip/tour you run 
  • Include social media links

Need more? No problem.  Adventure Engine can custom build and schedule all your documents and communication requirements.  'Wow' your customers with professional and timely communication.  Increase customer service AND reduce your workload at the same time! 

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