Thursday, April 16, 2009

BC Ministry of Small Business, Technology and Economic Development gives kudos to Adventure Engine

http://www.tted.gov.bc.ca/TRI/research/SuccessStories/bcrstn/Pages/adventureengine.aspx

From ice-climbing trips on the glaciers of Patagonia to surfing charters off the coast of Indonesia, Adventure Engine is helping the adventure and experiential travel industry to grow – all from Rossland, B.C.

Kelly Acheson and Amber Hayes of Adventure Engine got into business when they saw a gap in the online reservation technology that was available to the adventure travel industry. Most adventure tour companies are small businesses, and many do not have the technical knowledge or resources to offer online booking on their own. As well, most generic software is designed for the conventional travel industry and is either unaffordable or does not meet tour operators’ specific needs.

Adventure Engine is an easy and affordable online booking management system designed specifically for adventure and experiential tour operators. Before Adventure Engine, many tour operators spent extra time in the office completing registrations. Now, this process can be completely automated and even customized to ask important trip-specific questions like “what is your flipper size?” or “do you have rock climbing experience?” The system is available 24 hours a day, meaning tour operators can spend less time in the office and more time in the field with clients.

In addition to online reservations, Adventure Engine provides a sophisticated interface for travel agents and partners. The system’s tools range from simple solutions to complicated customer development upgrades to suit the requirements and budget of any tour operator.

The Kootenay Association for Science and Technology works to enhance the competitiveness of companies like Adventure Engine by advancing science and technology in the West Kootenay-Boundary region. “KAST is huge supporter and promoter of technology in rural areas,” says Acheson. “They provide workshops and networking, and they helped us to better understand our own product and our industry.”

With clients all over the world, Adventure Engine is looking forward to expanding even more. “The sky’s the limit,” says Acheson. “As more and more operators learn of this great opportunity, we will continue to become the globally recognized industry experts.”

For more information about Adventure Engine, visit www.adventureengine.com.

To learn more about science and technology in the West Kootenay-Boundary region, visit www.kast.com.