Monday, January 28, 2008
Here's a quick summary and a few reference links for you.
Be sure to check out over 20 upcoming free online information sessions at www.adventureengine.com/webinar.php !
SUMMARY Make your website an effective tool with rich content like photos, slide shows to allow clients to visualize themselves on your tour. Add confidence with testimonials, awards, PR and speaking engagements. Include incentive offers they can share with friends. Include descriptives of prerequisites if you have them as well as daily itineraries so clients know what to expect. Make sure you provide dates AND availability online!
This is critical – for the end consumer shopping after hours the prospect of having to call a bunch of operators to find out if they have trips available when they want to go is a daunting and frustrating task.
Statistically shoppers will shortlist calls to operators they have already done diligence on with knowledge the operator has trips available when they want to go vs. “wasting a call” to find out about dates. They want to make calls to finalize whether they want to use the operator – not to find out dates. Respect the shopper and convert them to a buyer. Plus make sure you have the ability to put your trips on partner sites too! (hotels, transportation companies etc )
These are key part of sales using your website as a sales tool!
Engage, inform and convert.
Even if you have complex trips that will not sell without a call to your office - the components are the same! Ensure the client has all the info they need to make sure they call you (then when you have closed the sale they can always come back to your site to register, fill out all their info and pay ~ saving you a ton of time!)
RECORDED VERSION OF WEBINAR
Note this is 24 mgs and may take up to one minute to load. Presentation recording include visuals as well as presenter audio. ** Note : there may be brief sections in which the attendees of the webinar are speaking which may be “silent” ~the host of the webinar will repeat the question so you can hear it and then proceed with answers.http://www.adventureengine.com/critical2.wmv
try the short 6 minute version of Sacred Rides Mountain Holidays example - great site, pertinent info, Adventure Engine real time availability calendar and shopping cart. Click here to view video
RESERVATION SYSTEM INFORMATION PAGES: As noted in the webinar having an online reservation system creates efficiency for staff, website maintenance and sales. Check time savings here http://www.adventureengine.com/compare.php For a general review of the Adventure Engine system visit http://www.adventureengine.com/res_systems.php
We also discussed a few 3rd party tools:
To make a audio testimonial http://www.audioacrobat.com/index.htmUse their free trial to upload your testimonials then use your Windows Media Encoder to capture this feature and make it permanent.
Online Movies : YouTube.com
Surveys to catch shopper information: http://www.surveymonkey.com/ (use in conjunction with a discount or free trip content offer on your website)
Hope you find this handy and check out our upcoming webinars for more free industry info!
and www.adventureengine.com/movie.php for some great short movie clips of industry tools and AE functionality.
Thursday, January 24, 2008
Adventure Engine Inc. partners with Unaira GmbH to distribute adventure and experiential tour products to 1000’s of travel agencies around the world.
The challenge to date for agents wanting to offer these diverse travel products to their customers has been finding preferred adventure suppliers, accessing pertinent trip information and seat availability and booking in one step. The partnership between Unaira GmbH (Unaira) and Adventure Engine Inc (AEI) will provide a powerful and lucrative solution to both the tour suppliers and agents. Adventure tourism suppliers can load their complex trip product onto the AEI system including full itineraries, variable pricing, scheduled departures, seat availability, rich media such as photo galleries and video, commissions and more. AEI then feeds these trips to Unaira who will then provide them to agent applications including Amadeus, Europe’s leading global distributor of air, ground and accommodation product, and consumer sites putting this exciting and popular product in front of tens of thousands of travel agents and millions of website visitors.
The agents will be able to search for experiential tours from a variety of suppliers around the world bundling them dynamically with air and accommodation all from one application.
For tourism suppliers this is a precedent setting opportunity to have their trips distributed to such a large audience and to automate their relationships with agents in one step. Unlike directory or referral programs this system will allow for real time availability checking, client booking, data transfer, commission payment and other features to maximize client service.“We are very excited to be working with Unaira to give this great travel product type its place in the worldwide distribution market commented Adventure Engine CEO, Amber Hayes, the experiential tourism travel niche has been the last segment of travel to consolidate and distribute its products in real time online and reap the benefits seen by airlines, cruise and hotels who have already adopted this model. We will be the gateway to bring new tour suppliers to agents and their customers around the world every day and we continue to invite adventure tour operators globally to join the system and benefit from this ground breaking opportunity.“ The product launch is scheduled for spring of 2008 and weekly information sessions will be available online at www.adventureengine.com/webinar.php About Adventure Engine Adventure Engine is a world leading travel technology company specializing in experiential travel. They provide services such as web based reservation systems, online booking solutions, merchant accounts, e commerce and distribution. Finalists for two national innovator of the year awards with the Tourism Industry Association of Canada in 2007, AEI currently hosts over 100 suppliers in their database and provides 1000’s of live book-able adventure trip departures. http://www.adventureengine.com/.
About Unaira Unaira is a leading consolidator of destination services and technology provider to the travel and tourism industry. Unaira delivers various providers products through a broad reach of distribution channels. Unaira has developed a powerful destination services platform to aggregate leisure-related products into clear, wide-ranging categories such as event tickets, concert and theatre tickets, city tours, airport lounge passes, transfers and ground transportation and much more. http://www.unaira.com/
Monday, January 07, 2008
“Travel is inherently an international trade “states CEO Amber Hayes “Customers like to be able to easily see how much the trip is in their own currency. Yet for tour operators selling to international markets keeping up with website pricing updates due to fluctuating currency rates can be overwhelming.That’s where Adventureengine shopping carts which integrate smoothly to the operators own website and offer conversions automatically based on the customers preference can be such a relief.”
Tour operators can set up there trips using the standard Adventure Engine reservation system and begin completing online sales with multi currency right away. (and for no additional cost)
Plus Adventureengine also allows operators a way to update trips on their website without a webmaster and a fully automated inventory adjustment for every sale made. It save hours of work and all of the auto receipts and reporting are also done in the currency of the user!Adventure Engine invites interested organizations to view a short 3 minute video on this latest free upgrade to the Adventure Engine system at http://www.adventureengine.com/movies.php
About Adventure EngineAdventure Engine is a web based reservation & distribution system
for tourism operators worldwide. They work with 100’s of world class operators, over 1000 international commissioned trips ready for agents. Adventure Engine offers services to tourism operators like ability to upgrade their website in a day to sell trips online, unlimited sales portals for partner sites, inventory management, reporting, commission setting, statements, free unlimited training and support, agent login & distribution to thousands of agents, multi currency solutions, includes online merchant account (or use your own) And Hundreds of other features………….. Adventure Engine www.adventureengine.com1 877 550 6677
Thursday, January 03, 2008
Critical information for increasing sales, online technology, marketing opportunities, travel agents and more….
Adventure Engine is a cutting edge travel technology company hosting over 20 free information sessions online in the coming months. These “webinars” will share the latest in trends for travel, buying behavior, online sales, internet phone systems, website optimization, working with agents, community programs and more.
Adventure Engine invites all tour operators, regional tourism organizations and agents to join sessions to find out how they can better market/sell their products and optimize operations.
“ This session gave me insight into how to save days of work while better marketing and selling my product online. “
Harry Allard ,
Adventure Engine is sharing the same information the offer speaking and collaborating at travel conferences directly to tourism operators in their offices.
Adventure Engine wants to ensure that tourism operators can access this information easily, free of charge and without the travel.
“ We understand that most tour operators and tourism destination marketing organizations do not always have the means or the time given their busy schedules to attend the many conferences we speak at. The information we are privy to is critical for tour operators to know about. So we have created a series of online sessions that operators can log in to from their own offices and interact with during the internet presentation and live phone discussions. “said Amber Hayes, CEO Adventure Engine
“ For our industry to grow, tourism organizations need the opportunity to learn about global trends and how they can easily be incorporated into their business plans and operations. That’s why we are doing these sessions free of charge – to improve the opportunities for operators of all sizes and the organizations that support them.
To take part in these sessions all operators need is a computer with internet access and a phone. They can interact with the presenter and other attendees.
Operators can register for these sessions at http://www.adventureengine.com/webinar.php
Topics include: global trends in travel, online sales, critical website tools, reservations systems, multi currency sales agent relations, internet phone systems and more.
The sessions are designed to provide statistics and easy solutions to critical changes in the market.
The first session starts January 7th.
1800 993 6648
About Adventure Engine
Adventure Engine is a web based reservation & distribution system
for tourism operators worldwide. They work with 100’s of world class operators, over 1000 international commissioned trips ready for agents. Adventure Engine offers services to tourism operators like ability to upgrade their website in a day to sell trips online, unlimited sales portals for partner sites, inventory management, reporting, commission setting, statements, free unlimited training and support, agent login & distribution to thousands of agents, multi currency solutions, includes online merchant account (or use your own)
And Hundreds of other features…………..
Adventure Engine is a proud partner of: Adventures in Travel Expo, Sustainable Tourism International, International Ecotourism Society and more..
Member of: Adventure Travel Trade Association, OTA, IATA, BCPCPA